Returns & Exchanges

At Rock & Roll, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. If your gear doesn't hit the right note, our hassle-free process ensures you get back to the music in no time.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location and keep your tracking receipt for your records.

• 4.
  Receive Your Refund

  After our crew inspects the returned merchandise, we will process your refund or exchange within 5-7 business days.